ClickBank Earns High Marks in Customer Survey
Both product publishers and affiliate marketers recognize company's strong reputation and consistent reliability
BROOMFIELD, Colo., Dec. 6, 2007 - ClickBank clients - publishers of digital content and the affiliate marketers who promote them - are overwhelmingly pleased with the service provided by the company, one of the world's largest online retailers of digitally delivered products and services.
ClickBank recently conducted a client survey and the results are in: 93 percent of ClickBank's affiliates and 97 percent of ClickBank's product publishers would recommend the company to others.
"These marks are truly outstanding," said ClickBank CEO Bob King. "One of the strongest indicators of a company's performance is if its current clients would recommend them to others and any company would be proud of these results. However, our goal is total customer satisfaction and we will continue to strive to improve our already high marks."
The survey also shows that product publishers and affiliates are highly satisfied with a wide variety of performance factors, with accurate and on-time payments, overall trust with the company, and information security ranking among the top five. System ease-of-use and overall reliability also ranked high.
The survey also included questions designed to evaluate ClickBank against other e-commerce service providers, and ClickBank consistently outscored its competition.
Overall, ClickBank was recognized for a system that is very easy to use; reliable and trusted reporting; on-time payments; and capable, competent personnel both for client support and at the executive level.
1 comments. Post yours!:
I agree with you about click bank , i think that the ease of use and the majority of the programs that they offer are a great resource to an affliate marketer. I think that some products shoot them self in the foot by having a pitch page that is HUGE, but i still have to balance the product and the style of the pitch page which is often a hard choice to make. But it easy to scatter some links through out a post, while still keeping the main point of the article in tact.
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